Does the free plan pay for itself?
Whether free-to-paid conversion covers the cost of serving the free base, and the conversion rate it would need to break even.
Your numbers
Starting numbers: A software business with tens of thousands of free users, asking whether the free plan earns its keep. Change anything below.
Share of free users who become paying customers over twelve months.
Hosting, storage and support for a single free account.
Average monthly bill across paying customers.
Average months a customer keeps paying.
People on the free tier today.
What the free tier costs beyond hosting - support time, fraud, moderation.
What this also assumes (1)
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What the free plan nets you a month
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How it's computed
About this calculator
A free plan is an acquisition channel with a monthly bill. Every active free user costs infrastructure, and the tier as a whole carries support, fraud, and abuse overhead. What pays for it is conversion: each free user who upgrades brings a lifetime of gross profit. This model puts one month of cost against the lifetime value created by one month of conversions. The result is the free tier's net monthly contribution, plus the break-even conversion rate - the annual free-to-paid rate at which the plan exactly washes its face - and how much headroom sits between that floor and your actual rate. Pull the conversion, cost-to-serve, price, and lifetime levers to match your own product and watch the contribution flip between earning and bleeding. The chain shows every step. Save the model with your numbers to stress-test scenarios and share the answer with your team.
Every number on this page is computed live by the LeverMap engine.